Cello has a 21 day return policy for online orders.
Returns are accepted in-store and online in unused new condition with tags attached and a receipt.
For online returns, a refund will be applied in the original form of payment after an item(s) has been received, inspected, and approved for a refund.
Return shipping costs are customer's responsibility.
All returns should be shipped to:
2 W Main St.
Bozeman, MT 59715
Art and jewelry pieces are ineligible for returns.
All gift certificate purchases are final sale.
Due to the uniqueness and variability of stock items, exchanges can not be guaranteed. To inquire about an exchange, contact [email protected].
Smaller items and accessories will ship via USPS Priority Mail within 48 hours of order confirmation.
Priority Mail ships with an anticipated delivery time of 3-5 business days.
Fine art and sculpture ship FedEx ground and will ship within 48 hours of order confirmation.
Shipping charges will vary and are passed through to the customer.
FedEx ships with an anticipated delivery time of 4-10 business days.
*art and sculpture excluded